Pawnbrokers Win NPA National Awards


The National Pawnbrokers Association announced its Awards winners for 2018 at their Awards Dinner at the Victoria Plaza London on 12th October. The winners were as follows

Employer of the Year - H&T

The judges were particularly impressed with their people development, staff workshops, the Stair Step training programme, leading to rewards and recognition.

Highly Commended- UAE Exchange




Best Store of the Year - Cash Shop Ltd- Nottingham

For this award the judges recognised their store layout, excellent customer service, training of staff and impressive growth in business results at the Nottingham store.

Highly Commended- Capital Cash- Waltham Cross (a Cash Converters Franchisee)




Community Contribution - Capital Cash (Cash Converters)

Judges praised their 24/7 focus on supporting the ‘Dreams Come True’ charity for children with life limiting conditions, this engaged all staff, building up to the 480 mile sponsored cyle challenge spanning the length of Ireland.




Employee of the Year - Mark Sterrett, Cash Shop Ltd

Mark rolled out the customer service, developed staff, increased the business, and has been an anchor in developing their FCA compliance plans. He has helped develop a dynmic and enthusiastic work team.

Highly Commended- Ashima Malhotra, Lewy Group (a Cash Converters Franchisee)

Highly Commended- Chris Higgins, Cashbrokers- Frome




Student of the Year - Simon Fawkes- Worthing Cash Centre

This award is based on achieving top marks in the NPA’s Excellence in Pawnbroking Certification.

Students study 5 modules based on pawnbroking, law and compliance, and technical knowledge of metals and jewellery.



 Ray Perry, CEO of NPA said:

“The Awards this year have demonstrated professionalism and excellence in all categories from training and developing staff, building success, and helping others through corporate social responsibility. We have seen the benefits of successful business development, including cultural and values based progression, and the desire for continuous improvement in the pawnbroking industry”