With over 60 years combined experience within the service sector of the jewellery industry, we have found that knowledge is key when dealing with the sentimental attachment to jewellery. It’s this attachment that means people will often pay over the value of the item to have it repaired. Unique in the retail world.
Unfortunately, most of the staff in retail branches today, understandably, do not have that knowledge. Coupled with the fact that a large amount of our day is now spent online, we have, over the past 3 years, created a platform that can effectively put a fully qualified ‘virtual’ jeweller into every store. This enables even the most junior members of staff to not only obtain estimates usually within the hour 7 days a week, but to professionally be able to communicate back the repair information with confidence giving a great customer experience. It also gives the store a huge edge over the rest of the sector, by offering same day quotes, fast turnaround and more.
With practically no outlay and ease of set up, it can be fully functioning within a store in under 24hrs. It is currently operational within 3 national companies to great effect. It’s simple to use functions, and opportunities to maximise profits are too numerous to list.
Maximise your profits with fast online estimates, Increase your revenue with our new on line platform and repair management system, All types of jewellery repair and alterations, Jewellery restoration and rhodium plating, Fully warranted work, Valuations, Watch authenticity and restorations, Various packages available to suit all budgets.
Contact us for a free one months trial of our management system.