The National Pawnbrokers Association (NPA) has appointed Member Ambassadors to promote the expertise, compliance, transparency, professionalism and excellence of the pawnbroking industry.

NPA Member Ambassadors will play an active role in the community, educating and spreading the word about the usefulness of being able to borrow from a pawnbrokers and engaging with local MPs, regulators, Councillors, Press and other relevant elected representatives. The Member Ambassadors have been selected to act as NPA Co-ordinators for their local region.

Gracienne Jackson is a respected pawnbroker based at Cash Converters in Taunton. With many years service in the sector, Gracienne will act as the South West Ambassador for the NPA – covering Cornwall, Devon, Dorset, Gloucestershire and Somerset.

NPA Chief Executive, Ray Perry, says:

‘The NPA will be providing full support and guidance to the Member Ambassadors, helping them reach out to their local community. It is important to us that our members are fully involved in our organisation and have an active role.'

‘Our Ambassadors will work on the ground to promote the morals and values of the NPA and our members businesses. Ambassadors have been chosen for their long service in the industry and their technical and practical knowledge – they truly understand how the industry works and are therefore able to share their experiences and knowledge with others, while acting for the NPA. This will crucially include members of the public and this is a pro-active move by the NPA that is more forward thinking than many associations much larger than us. It is a proud announcement that we are taking steps to show the openness of our trade.'

‘Gracienne’s experience and expertise will help to champion the ethical practices and professionalism of the sector to local and national decision makers.’

NPA Member Ambassador, Gracienne Jackson, says:

‘I am delighted to have been chosen as an NPA ambassador for the South West. I am looking forward to being able to promote the pawnbroking industry in my region. As a trusted figure in the sector I will highlight the positive role of the industry in local communities.’