The National Pawnbrokers Association announced its Awards winners for 2017 at their Awards Dinner at the Victoria Plaza London on 13th October. The winners were as follows;
Best Store of the Year H&T Derby
This award went to the H&T Pawnbrokers Derby store. For their store layout, excellent customer service, staff development, local initiatives and community work, as well as strong business results.
Employer of the Year Capital Cash (a Cash Converters franchisee)
The firm runs 40 stores with a strong culture and values putting their staff at the heart of the business, with a constant focus on raising standards whilst maintaining passion and positivity. They embarked on a significant programme of staff training and improving merchandising and displays.
Student of the Year- Shared
This award is based on achieving top marks in the NPA’s Excellence in Pawnbroking Certification and this year the honour was shared between two top students;
Christopher Wathen Cheques & Change
Alexandra Mitchell Prestige Pawnbrokers
Students study 5 modules based on pawnbroking, law and compliance, and technical knowledge of metals and jewellery.
Lifetime Achievement and Honorary Fellowship John Nichols, H& T
This year’s award, the NPAs most prestigious accolade, went to John Nichols, CEO of H&T Pawnbrokers for his dedication and support to the industry. He has led H&T since 1997, achieved a listing on the AIM market in 2006, and built a group of nearly 200 stores. He was also President of NPA from 2004 to 2009.
Ray Perry , CEO of NPA said,
“The Awards are much deserved showing individual excellence and in the case of corporate awards, the benefits of successful business development, including cultural and values based progression, and the desire for continuous improvement in the pawnbroking industry”
For more information or to arrange interviews with Ray Perry, please contact us on 020 7936 9497
Notes for Editors
The National Pawnbrokers Association (NPA) was founded in 1892 and is the trade association representing pawnbrokers, from the large chains through to independents, in a £500m loan market. It is the authoritative voice of the pawnbroking industry in the UK.
The NPA stands for expertise, fairness and transparency, professionalism and excellence. All our members are bound by our rules and a customer code of conduct. Pawnbroking is part of the credit industry and is regulated alongside banks and other lenders by the Financial Conduct Authority.