Membership Benefits
Enquiry Service
Here are just a few samples from hundreds of cases handled by the advisory service each year:
- A boyfriend and girlfriend pawn goods together, but then split up and try to redeem separately.
- A Trading Standards Officer receives what you consider to be an unjustified complaint about your business.
- New regulation comes into force for consumer credit providers and you are not sure if or how this affects you?
- A loan is made against goods that are subsequently claimed to be stolen.
- You want to try a new marketing strategy and are not sure if it has been tried before and will be successful?
- You have property that has been left after the loan has been fully repaid and you don't know what you are allowed to do with it?
- You want to advertise but do not know what the regulations on advertising are.
In such circumstances as the above the Association's guidance is invaluable. The service is available free to all NPA members and can help avoid the potential cost in terms of time, money and adverse publicity for your business of an ill-informed decision.
The NPA also represents the voice of individual pawnbrokers by ensuring that the Consumer Credit Act 1974, which has regulated pawnbroking since 1986, is applied and interpreted to the benefit of your business and your customers. Active discussions take place on a regular basis with the OFT, DTI and TSD's and other Government bodies to ensure that members' views are represented nationally in relation to changes in consumer and business laws that may affect pawnbroking generally and you in particular.
